Refund policy

Thank you for choosing Ottoman and Sons. We appreciate your trust in our service.

Returns

We understand that there may be instances where a product does not meet your expectations. We aim to make the return process as smooth as possible.

If you are not entirely satisfied with your purchase, you have 7 days to return a product from the date you received it, to be eligible for a refund.

Please contact us on  to 0121 690 1000 initiate the return and refund process.

Refunds

Our confidence is unmatched, prompting us to offer an extended money-back guarantee on the majority of our products.

If you don't find complete satisfaction, we ensure a hassle-free refund process, even if the products are partially or fully consumed.

Refunds are capped at £30 for all orders.

Contact Us

If you have any questions about our refund policy, please contact us on

0121 690 1000.